Privacy Policy

Last Updated: 10 June 2026

At Pillar of Angels – Kenya e.V., we recognise that privacy is a fundamental right and that every individual who interacts with our organisation deserves transparency regarding how their personal information is handled. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal information obtained through our website, https://pillarofangels.org, as well as through donations, volunteer applications, event registrations, communications, and other interactions with our organisation.

By accessing our website or engaging with Pillar of Angels in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your information in accordance with the terms outlined herein.

Who We Are

Pillar of Angels – Kenya e.V. is a registered non-profit organisation committed to improving the lives of vulnerable children, families, and communities through initiatives centred on education, empowerment, healthcare support, community development, and humanitarian assistance. As an organisation entrusted with sensitive information from donors, volunteers, beneficiaries, and supporters, we are committed to ensuring that such information is processed responsibly, lawfully, and with the highest degree of confidentiality.

Pillar of Angels – Kenya e.V.
Sonnenstr. 8
76599 Weisenbach
Germany

Registergericht: Mannheim
Registration Number: VR 703558
Tax Number: 39074/02548

Email: info@pillarofangels.org
Telephone: +49 152 233 62353

Information We Collect

In the course of our activities, we may collect personal information that you voluntarily provide when you communicate with us, make a donation, subscribe to our newsletters, register for events, apply to volunteer, participate in fundraising initiatives, or complete forms available on our website. Such information may include your name, email address, telephone number, postal address, and any other details you choose to share with us.

Where donations are made through our website or authorised fundraising channels, certain transaction-related information may also be collected to facilitate the processing of the contribution, issue acknowledgements or receipts, maintain financial records, and comply with applicable legal obligations. While payment processing may involve the transmission of billing details to authorised payment service providers, Pillar of Angels does not retain complete payment card information on its servers.

In addition to information you provide directly, technical information may be collected automatically when you access our website. This information may include your Internet Protocol (IP) address, browser type, operating system, device characteristics, pages visited, date and time of access, referring websites, and general usage patterns. Such information assists us in understanding how visitors interact with our website and enables us to improve functionality, security, accessibility, and overall user experience.How We Use Your Information

The personal information entrusted to Pillar of Angels is used solely for purposes consistent with our charitable mission and organisational responsibilities. Information provided to us may be used to process donations, acknowledge contributions, respond to enquiries, communicate updates regarding our programmes and initiatives, coordinate volunteer activities, facilitate event participation, and administer fundraising campaigns.

We may also use information to maintain accurate organisational records, enhance the effectiveness and security of our digital platforms, fulfil legal and regulatory requirements, prevent fraudulent activities, and safeguard the interests of our beneficiaries, volunteers, supporters, and stakeholders.

We are committed to ensuring that information is not used for purposes that are incompatible with the reasons for which it was originally collected unless required by law or authorised by the individual concerned.

Legal Basis for Processing Personal Information

Where applicable under the General Data Protection Regulation (GDPR) and other relevant privacy laws, Pillar of Angels processes personal information on recognised legal grounds. Such processing may occur on the basis of an individual's consent, where processing is necessary for the performance of a contract or agreement, where compliance with legal obligations is required, where legitimate organisational interests justify such processing, or where the protection of vital interests necessitates the use of personal information.

Whenever consent forms the basis of processing, individuals retain the right to withdraw that consent at any time, without affecting the lawfulness of any processing undertaken prior to such withdrawal.

Cookies and Website Technologies

Our website may utilise cookies and similar technologies to enhance functionality and provide a more personalised browsing experience. Cookies are small text files stored on a user's device that assist in remembering preferences, improving website performance, analysing visitor interactions, and ensuring that essential components of the website operate effectively.

While most internet browsers automatically accept cookies, users may choose to modify their browser settings to refuse certain types of cookies or notify them when cookies are being used. It should be noted, however, that restricting cookies may affect the availability or performance of certain features within the website.

Disclosure of Information

Pillar of Angels values the trust placed in us by our supporters and does not sell, lease, trade, or otherwise exploit personal information for commercial gain. Information may, however, be shared with carefully selected third-party service providers where such disclosure is necessary to facilitate organisational operations. These service providers may include website hosting companies, payment processing institutions, information technology consultants, email communication platforms, and other entities engaged to assist in the delivery of our services.

In all circumstances, such parties are required to maintain strict confidentiality, implement appropriate security safeguards, and process information only in accordance with our instructions and applicable legal requirements.

Information may also be disclosed where disclosure is mandated by law, required by a court of competent jurisdiction, necessary to comply with regulatory obligations, or essential to protect the rights, safety, welfare, and legitimate interests of Pillar of Angels or other individuals.

International Transfers of Information

Given the international nature of our work and our registration within Germany, personal information may occasionally be processed, stored, or accessed in jurisdictions outside an individual's country of residence. Whenever cross-border transfers occur, Pillar of Angels takes reasonable measures to ensure that appropriate safeguards are implemented to preserve the confidentiality, integrity, and security of personal information.

Such safeguards may include contractual obligations, organisational policies, or other legally recognised mechanisms designed to uphold applicable data protection standards.

Protection and Security of Personal Information

The security of personal information remains a priority for Pillar of Angels. We maintain appropriate administrative, technical, and organisational measures intended to protect information against accidental loss, unauthorised access, misuse, disclosure, alteration, or destruction.

These measures are periodically reviewed and enhanced to reflect evolving technological developments and emerging security risks. Nevertheless, while every reasonable effort is made to protect information entrusted to us, no method of electronic transmission or storage can guarantee absolute security. Accordingly, individuals who provide information via the internet acknowledge the inherent risks associated with digital communications.

Retention of Information

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, to support our legitimate organisational functions, to comply with legal and financial obligations, to resolve disputes, and to enforce applicable agreements and policies.

Once information is no longer required, it is securely deleted, anonymised, or otherwise disposed of in a manner consistent with recognised data protection practices and legal requirements.

Your Rights Regarding Personal Information

Depending upon the laws applicable to your circumstances, you may possess certain rights concerning the personal information held by Pillar of Angels. Such rights may include the ability to request access to your information, seek correction of inaccurate records, request the deletion of information under appropriate circumstances, object to particular forms of processing, restrict the use of information, or request the transfer of information to another organisation where technically feasible.

Requests relating to these rights may be submitted in writing using the contact details provided in this Privacy Policy. In order to protect individuals from unauthorised disclosures, we may require satisfactory verification of identity before responding to such requests.

Exercise of these rights may be subject to legal limitations and obligations that require the continued retention or processing of certain information.

Marketing and Communications

From time to time, Pillar of Angels may provide updates concerning our programmes, fundraising initiatives, impact stories, volunteer opportunities, events, and other activities relevant to our mission. Such communications will be issued only where a lawful basis exists, including where consent has been provided or where applicable laws otherwise permit.

Recipients who no longer wish to receive such communications may withdraw their consent at any time by following the unsubscribe instructions included within electronic communications or by contacting us directly.

Children's Privacy and Safeguarding

Pillar of Angels is firmly committed to the protection and safeguarding of children. Our website is not intentionally designed to collect personal information directly from children without appropriate parental or legal guardian involvement where such consent is required by law.

Should we become aware that personal information relating to a child has been obtained in a manner inconsistent with applicable legal requirements, we will take reasonable steps to investigate the matter and, where appropriate, delete such information promptly.

The welfare, dignity, and protection of children remain central to all activities undertaken by Pillar of Angels.

Third-Party Websites

Our website may contain links to external websites operated by third parties. These links are provided for informational purposes and convenience only. Pillar of Angels neither controls nor assumes responsibility for the content, security practices, or privacy policies of such external sites.

Users are encouraged to review the privacy statements of any third-party websites they choose to access, as this Privacy Policy applies solely to information collected by Pillar of Angels.

Amendments to This Privacy Policy

Pillar of Angels reserves the right to revise, update, or modify this Privacy Policy from time to time in order to reflect changes in legal requirements, organisational practices, technological developments, or operational needs.

Whenever significant changes are made, the updated version of this Privacy Policy will be published on this page together with the revised effective date. Continued use of our website following the publication of such changes shall constitute acceptance of the updated provisions.

We encourage visitors to review this Privacy Policy periodically to remain informed about how their information is protected.

Complaints and Supervisory Authorities

Individuals who believe that their personal information has been processed in a manner inconsistent with applicable data protection laws are encouraged to contact Pillar of Angels so that concerns may be addressed promptly and fairly.

Where concerns remain unresolved, individuals may have the right to lodge a complaint with the relevant supervisory authority responsible for overseeing data protection matters within their jurisdiction. As Pillar of Angels is registered in Germany, complaints may also be directed to the competent German data protection authority.

Contact Information

Questions, concerns, requests relating to personal information, or enquiries regarding this Privacy Policy may be directed to:

Pillar of Angels – Kenya e.V.
Sonnenstr. 8
76599 Weisenbach
Germany

Email: info@pillarofangels.org
Telephone: +49 152 233 62353

Consent and Acknowledgement

By accessing or using the Pillar of Angels website, making a donation, volunteering, registering for events, subscribing to communications, or otherwise engaging with our organisation, you acknowledge that you have carefully read and understood this Privacy Policy and agree to the collection, use, disclosure, and protection of your personal information as described herein.

Pillar of Angels remains committed to maintaining the trust of its supporters by handling personal information with integrity, transparency, accountability, and respect.